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5.2 Wikis & Weblogs

A wiki is a collaboratively-edited site where any participant can change any page. It is the simplest model for shared institutional memory, and it powers everything from Wikipedia to internal engineering docs. This lesson covers its building blocks and where it outperforms blogs and CMSes.

Wiki vs Blog vs CMS

DimensionWikiBlogCMS
Primary authorMany editorsOne or fewRoles: author, editor, publisher
Time orientationLiving documentChronological postsMixed pages and posts
LinkingHeavy internal linkingTags and categoriesMenus and taxonomy
Approval flowOften direct, history-trackedAuthor publishesWorkflow with review
Best forKnowledge bases, manualsNews, opinion, updatesMarketing sites, intranets
ExamplesMediaWiki, DokuWiki, NotionWordPress, GhostDrupal, WordPress (pages), SharePoint

How A Wiki Edit Flows

Wiki Edit Lifecycle Read Page Click Edit Save Revision Index + Notify Revert (if vandalism / wrong)

Figure 5.4 - Every change is a new revision, so revert is always one click away.

Why Wikis Win For Internal Docs

The single biggest reason wikis beat tickets and email for institutional memory is that the page URL never changes. New hires can land on the same canonical page that the original author wrote, see who changed what and when, and trust it without asking around.

Discussion

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